Air transport

1. What rights do I have as a passenger in case my baggage arrives late?

You must go to the airline counter in the baggage arrivals hall to fill out the Baggage Irregularity Report (PIR).

In the event that you need to purchase essential goods, it is imperative that you keep all original receipts or invoices in order to request reimbursement from the airline once the baggage has been delivered and always within 21 days from the date on which the baggage was made available to the passenger.

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